Help center

We match your bib number and last name against the official timing results and only accept the status FIN. DNS, DNF and DQ results cannot review.

Your official time and placements are attached to your review automatically, and each bib can verify one review per race edition.

Connect Strava and paste the link to your race activity. Your start must fall within 45 minutes of the official start, the distance must match the race within GPS tolerance (3% on road, 10% on trail), and your track must pass through the start and finish areas.

We only read the activity you submit. You can disconnect Strava at any time in your Strava settings.

Upload a photo of your bib with your finisher medal, a digital certificate, or your registration confirmation. A moderator checks it, usually within 48 hours. You can write your review straight away; it is published once approved.

Describe what happened, not who to blame. Mention the kilometre, the time you passed, and what you needed.

Organisers fix specific problems faster than general complaints. Reviews that attack individuals, include personal data or are not about the race are removed.

Organisers can claim a page with an email address on the race's official domain. Claimed pages can post public replies to reviews and download the full KPI export. Organisers cannot edit or remove reviews. Use the contact form with the topic "Organiser account" to start.

Turn on anonymous display in your profile. Your name is hidden on public reviews, but the verification badge stays, so readers still know you finished.

Passwords are hashed and Strava tokens are encrypted. Gender, age group and home country are only used in anonymous statistics.